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Team Leader – Supported Living: North-West Tasmania


About the Role


About Nexus Inc

Nexus Inc is an NDIS registered, not-for-profit organisation. We employ approximately 500 staff who provide support and development opportunities for people who require physical, social, and psychological supports. Nexus Inc. supports clients throughout the south and the north-west of Tasmania.

Nexus is also a registered charity and employees can utilise a generous salary sacrifice program.


About the team 

The Supported Living team is focused on providing support to clients who have a range of complex support needs.


Your role as a Team Leader 

We are currently seeking an experienced, proactive, and motivated Team Leader to join our supportive team working in the North West Tasmania.

In this role you will lead a team of Support Workers who work with clients to improve their daily lives and achieve their individual goals.


What you will do

  • Monitor and prepare reports about client progress, quotes and plan reviews, as requested.
  • Monitor, review, and update all client related data and documentation, and report all changes to support staff.
  • Maintain and monitor all client funds within your delegation and report changes a required, including advising management when additional funds are required for client supports.
  • Monitor for the use of restrictive practices and report as required.
  • Maintain communication with all stakeholders, including families, financial administrators, allied health and medical providers, guardians, other service providers, and any other significant persons regarding client support matters.
  • Prepare and summarise documents required for health care specialists, as required.
  • Prepare agendas and facilitate staff meetings, focusing on quality audits, client needs and any changes to Nexus policy and/or procedures.
  • Conduct individual staff supervision, performance reviews and liaise with Human Resources as required.
  • Monitor staff training needs, attendance and performance.
  • Supervise and undertake all requirements for new staff, including conducting buddy shifts, orientation, site inductions and sign off on probations.
  • Provide On Call support in response to staff and client matters as part of rotating on call roster.

About you

What experience and skills you will need for the role (Selection Criteria)

  • Well-developed written and verbal skills with an ability to communicate across different levels of the organisation
  • Strong time management skills with the ability to prioritise competing tasks.
  • Capacity to build rapport and provide support to employees
  • High level data management skills
  • Knowledge of statutory requirements relevant to your work
  • Ability to manage a diverse team.
  • Proven experience in working with people with disability
  • Experience in a similar position in the not-for-profit sector is beneficial but not essential.
  • Understanding the National Disability Insurance Scheme (NDIS) would be advantageous.
  • Substantial experience supporting people with a disability, or other similar experience providing direct care supports
  • Diploma of Disability, or Diploma of Community Services, or Diploma of Frontline Management are desirable qualifications, though non-essential.


Working in the disability sector means you will also need the following:

  • Current National Police Check (no more than 6 months old)
  • Current Working with Vulnerable People Card (with an NDIS endorsement /employment type)
  • Current First Aid certificate and medication training (HLTHPS006)
  • Unrestricted Tasmanian Driver’s license
  • Certificate of full Covid 19 vaccination

Note: A pre-employment physical will be required for this role (including drug and alcohol testing).

How to Apply

To apply for this role: To apply for this job please complete the form here. To be considered for this role you must address the Selection Criteria.

For any queries in regards to this role, or to request a copy of the position description, please contact our Recruitment Team on (03) 6240 5000 or via email:

Applications close: Tuesday 23 April at 5.00pm

Please note: The recruitment process of this position will commence prior to the closure date.