In late 2025, we officially welcomed staff and clients from Launceston-based Enriched Care Solution (ECS) after ECS’s recent transition out of the NDIS.
After facing increasing operational pressures due to ongoing NDIS reforms, ECS decided to transition their clients to Nexus to make sure they keep getting the same high-quality supports from the teams they know and trust.
“We engaged with Nexus as we have the same values for providing high quality, client focused support,” ECS Founder Pauline Roberts said.
“This transition ensures continuity of care. Participants remain with their support teams, and staff retain their positions, award entitlements and conditions. What changes is the strength behind the organisation — not the support that people receive,” Ms Roberts said.
Nexus CEO Mark Jessop said the transition will secure more than 150 jobs and provide stability for ECS clients.
“The disability sector is under increasing pressure, but coming together gives us the opportunity to continue delivering quality services and greater choice for Tasmanians with disability,” Mr Jessop said.
“Nexus’s statewide presence and more than 25 years of trusted service delivery provide a strong foundation for this change,” he said.
“For ECS participants, very little will change. They will continue to receive the same high-quality services, from the same friendly faces, in the same familiar places.”
Nexus’ size, scale and centralised support services enables continued support for ECS’s participants and staff without compromising outcomes.
With ECS clients and staff joining Nexus, we are proud to continue growing our presence across Tasmania. This means we can support more Tasmanians than ever while continuing our commitment to quality, choice and person‑centred support.
If you are looking to receive support or would like to learn more about our current and planned services in the Launceston region, you can contact our Intake team on 6240 5000 or via email at clientintake@nexusinc.org.au.