Reporting and Risk Officer

We have an exciting opportunity for a Reporting and Risk Officer to support quality management across the organisation.

Benefits of Working with Nexus:

At Nexus, we pride ourselves on our commitment to ongoing training for all of our staff and support them in their learning and career progression.

We are also pleased to provide generous pay and leave benefits. As a not-for-profit, Nexus is FBT Exempt and can offer attractive salary packaging benefits.

Your Role as a Reporting and Risk Officer

As the Reporting and Risk Officer your duties will include:

• Reviewing Incident Reports to identify areas of concern that may require a higher level of action
• Routinely cross checking incident reports with client case notes to ensure services are being delivered in the best interest of clients and within the NDIS and Nexus codes of conduct
• Assisting with data input to Quality and Compliance information management systems including our continuous improvement register.
• Assisting with data collection for mandatory reporting requirements to relevant regulators and compiling evidence and information to respond to regulator information requests.
• Assisting with the collection and collation of internal and external information/statistics for reporting and research purposes – including making key contributions to our quarterly Program Governance report.
• Assisting in carrying out risk assessments to identify and mitigate potential risk and compliance issues across both practice and WHS areas.
• Assisting with external quality audits.

Please address the following selection criteria using your relevant personal and professional skills, qualifications, training, competencies, past achievements and areas for development.

The role outline and duties can also be used to address the selection criteria.

1. Knowledge and expertise: Experience in incident management, regulator reporting, quality, compliance and risk systems.
2. Supports strategic direction: Research, conceptual, creative, and analytical skills with proven ability to identify issues, provide advice and undertake problem-solving.
3. Achieves results: Demonstrated ability to identify, interpret, and report to regulators within the mandated timeframes. Proactively identify continuous improvement opportunities that minimise practice risks to clients and staff.
4. Supports productive working relationships: Well-developed interpersonal skills with an ability to build and sustain positive relationships across the organisation; and demonstrated capacity understand issues from a diverse range of views.
5. Displays personal drive and integrity: Demonstrated capacity to work effectively, both independently and as part of a team; proven ability to work under pressure; ability to provide impartial and forthright advice and maintain perseverance and positivity when dealing with difficult situations.
6. Communicates with influence: Solid oral and written communication skills enabling the effective presentation of ideas; demonstrated consultation and negotiation skills, and the ability to work with a range of stakeholders.

Qualifications and experience

• Experience in a similar position in the not-for-profit sector is advantageous.
• Understanding in any of the following areas – complaints and incident investigation and management, continuous improvement approaches, and/or OHS/Risk reporting.
• Relevant tertiary qualifications (complete or in-progress) is desirable.

Working in the disability sector means you will also need the following:

• Current National Police Check (no more than 6 months old)
• Current Working with Vulnerable People Card (with a NDIS endorsement/employment type)
• Unrestricted Tasmanian Driver’s license

To apply for this role: Please apply via the form here.

Applications close 11:55 pm Sunday 24 August 2025.  To be considered for this role you must address the Selection Criteria detailed above.

Please note: The recruitment process for this position will start prior to the closure date.

For any queries in regard to this role, or for the full position description, please contact the recruitment team via email: jobs@nexusinc.org.au.